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How it works

We help you find the right therapist,
or learn the self-help tools you need.

Learn about our therapy and self-help pathways, so you know what to expect before getting started.

Two people relaxed at home, one browsing on a laptop and one with headphones and a coffee
Path 1 · Therapy

Work with an expert.

We match you with therapists who have the right specialisations for what you’re going through, and for who you are as a person.

  • Registered therapists across Australia & NZ
  • Appointments available within 48 hours
  • Work-funded sessions if your workplace is with Clearhead EAP
How matching worksPath 2 · Self-help

Learn the tools yourself.

Build up your skills and self-awareness through digital tools, our mood journal, and video, audio and blog resources.

  • Free version available
  • Guided exercises built by clinical experts
  • No waiting: sign up and get started
How self-help works

It’s not either/or. Book your first therapy session and use the tools while you wait.

Path 1 · Therapy

Find a therapist who gets what you’re going through.

Answer a few questions and we’ll show you three therapists who match what you’re looking for. Or browse therapists yourself and filter by what matters to you: identity, availability, location and much more.

Match me with a therapistBrowse therapists
Illustration of a person browsing therapist profiles and a calendar of times
01
About 2 minutes

Find the right therapist.

Not sure where to start? Match Me asks what’s going on in your own words, then you choose your preferences. You’re shown your top 3 therapists, including when they’re available. If you know what you’re after, search by topic and filter by location, gender, language and other parts of your identity that matter to you.

  • No sign-up or email needed to browse or get matched
  • “I don’t mind” is an option for most preferences
  • Not quite right? Refine your matches in the full directory
What’s going onBurnout · anxiety
SessionIn person or online
TherapistI don’t mind
S
Sarah Chen
Clinical psychologist
Tmrw 3pm
M
Moana Kahu
Counsellor
Thu 10am
J
James Patel
Psychotherapist
Fri 9am
02
A few minutes

Pick a time that actually works.

Pick a slot and tell us how you’re paying. If your work’s EAP or your insurer covers it, you pay $0. If not, you see the price before you confirm.

  • Most first sessions are booked within 48 hours
  • Evenings and weekends aren’t rare. They’re about a third of bookings
  • Need to change? Reschedule or cancel free up to 24 hours before

Thu: 6 times available

9:00
11:00
1:00
5:30
6:30
7:00
Book Thu 5:30 pm →
Session50 min · video
Your cost$0 (covered)
03
50 minutes

Attend your first session with confidence.

Our therapists are registered professionals whose competence is regularly reviewed by our clinical team. You don’t need to arrive with a clear story. Your reason for coming is shared with your therapist ahead of time, so they know what to ask to get a sense of what’s going on. If the fit doesn’t feel right, you can book your second session with someone new.

  • A network of registered professionals
  • Easily change therapists if the fit doesn’t feel right
  • Attend online for more choice, when you’re short on time, or from the comfort of home
In person: at your therapist’s practice
Online: by video, from home, work or wherever suits
Your reason for coming: shared with your therapist beforehand
Not the right fit? Book your second session with a different therapist. No explanation needed.
HR or People & Culture? See how this works for your whole team
Path 2 · Self-help

Grow your skills and self-awareness without having to talk to someone.

Not everyone is ready to talk to someone. Self-help gives you practical ways to improve and manage how you’re feeling, drawing on evidence-based therapy methods such as CBT, ACT and mindfulness.

Illustration of people stretching, walking and meditating beside a head with a brain
01Some free

Digital tools

Short, guided and interactive exercises for everyday situations: deep breathing, muscle relaxation, flipping thoughts, sleep hygiene, mindfulness and much more.

02Free

Mood journal

Grow your self-awareness in a minute a day. Learn which of your day-to-day activities make you feel better or worse.

03Through work

Recommendations

We recommend tools and resources based on your mood that day, to help you find what you need to feel better.

04Through work

Courses

Tools, videos and PDF resources that build on each other, so you develop resilience skills for different situations.

The tools

Our digital tools are interactive, guided exercises to improve your mood, self-awareness and ability to cope. The free version includes the Mood Journal, My Signals, Deep Breathing and Flipping Thoughts. Everything else comes through your employer, insurer or school if they’re a Clearhead member.

  • Mood Journal

    TrackFree

    Track how you’re feeling and which day-to-day activities are affecting you. Over time it reveals patterns, so you can make changes.

    Helps with: Self-awareness and mood

  • My Signals

    UnderstandFree

    Learn to spot the physical sensations that come on with an emotion, so they become signals to use other tools, like deep breathing.

    Helps with: Catching an emotion before it takes over

  • Flipping Thoughts

    ThinkFree

    Practise spotting unhelpful thoughts in everyday scenarios, and learn how to flip them into more useful alternatives.

    Helps with: Self-criticism, judgement and overthinking

  • Deep Breathing

    CalmFree

    A guided, paced breathing exercise to calm you down when you need it.

    Helps with: Panic, anxiety, pre-meeting nerves

  • Muscle Relaxation

    Relax

    A guided walk-through of tensing and releasing the muscles in your hand, so you learn how to ease muscle tension when it’s triggered.

    Helps with: Anxiety, physical tension, headaches

  • Full Body Relaxation

    Relax

    A guided body scan from head to toe, noticing and letting go of tension, so you learn to ease muscle tension throughout your body.

    Helps with: A tight jaw, winding down, sleep

  • Sleep Harmony

    Sleep

    Find the gaps in your sleep environment and routine, and get practical tips to improve your sleep hygiene.

    Helps with: Trouble falling or staying asleep

  • Gratitude Practice

    Uplift

    A guided exercise to notice the positives in life and lift yourself up.

    Helps with: Low mood and a brain stuck on the negatives

  • Mindful Watching

    Mindfulness

    A relaxing exercise that tunes up your sense of sight and brings you back to the present.

    Helps with: Getting out of your head and into the moment

  • Mindful Listening

    Mindfulness

    Calming soundscapes with guidance that sharpen your sense of hearing and quiet a noisy mind.

    Helps with: Overwhelm and thinking in loops

  • Mindful Feeling

    Mindfulness

    Connect with the sensations in your body to help you relax and process emotion.

    Helps with: Body connection and processing emotion

  • Mindful Thinking

    Mindfulness

    Anchor yourself in the moment and observe your thoughts without getting swept up in them.

    Helps with: Rumination and worry

  • Active Listening

    Connect

    Practise focusing fully on the person speaking, to make you a better listener.

    Helps with: Relationships and communication

Start self-help

Move between therapy and self-help any time.

Manage your appointments and learn self-help tools in one account.

Start with tools, book when ready

It’s common for people to use the tools for a few weeks before feeling ready to talk to someone.

Up-skill between sessions

Put the boring therapy worksheets aside. Use our tools, videos, podcasts and blogs between appointments instead. The full library comes with work-funded access.

Resilience after therapy

Keep building your self-awareness and skills after therapy, so you’re ready for future challenges.

A few things you may want to know before getting started.

The top three things people have on their mind before starting therapy.

01

If your employer funds your sessions, they won’t know you’re seeing a therapist.

If you’re using Clearhead EAP through your workplace, we don’t tell them who’s looked, signed up or had a session. Employers see a monthly count, not a list of names.

02

You don’t need a diagnosis to start therapy.

Most people who see a therapist are there because they’re feeling stressed, anxious or low, or simply want to grow personally.

03

It’s completely fine to switch therapists.

About 1 in 5 people switch therapists after their first session. It’s not personal, and any professional understands how much fit matters to a good outcome. You don’t owe anyone an explanation: simply book with someone else.

The awkward questions

What you probably want to ask.

How fast can I actually get a session?
It’s common for Clearhead users to get a session within 48 hours. Our more popular therapists usually have a longer wait. If you want to be seen the next day, sort by availability when you search to see who’s free.
Is this actual therapy, or just an app?
Actual therapy, and an app. Every session is with a registered therapy provider. The app handles the logistics, like bookings and reminders, and gives you digital self-help tools and resources.
I'm in a crisis right now. Is this the right place?
No. If you're in crisis, call Lifeline on 13 11 14 (24/7), or call 000 if you're in danger. We can see you once the immediate crisis has passed.
What if I don't click with my therapist?
Switch. Go to your appointments and book with someone else. If you’re with an EAP through your employer, you can also call our therapy support team to help you find a better fit.
Are sessions covered by insurance?
Sometimes. If you’re with nib, your policy may cover therapy with Clearhead. Check with your insurer for how to access it.

Now you know how Clearhead works. Shall we?

Book an appointment in under 10 minutes, save favourite therapists for later, or start with self-help. You can close the app at any time and come back when you’re ready.

Find your therapistStart self-help
For workplaces

Looking after a team? Give them therapy and self-help.

Clearhead is an EAP registered with EAPAA, so we’re held to its professional standards. Your people get the help they need, and you get anonymised reporting to improve your organisation from the ground up. We’re ISO 27001 certified, so data is stored privately and securely.

  • 380+workplaces
  • 48 hrsto most first sessions
  • ISO 27001certified
Book a 20-minute demoClearhead for workplaces →